Most problems with the Platform can be fixed by the following troubleshooting methods listed below. If you encounter any Issue not described in this section, please contact our support team to get assistance and register this Issue.
To get the Issue solved as soon as possible, please follow the recommendations:
To get platform logs, open the console of the virtual machine and run the command:
journalctl -u hw-bw
Save logs to the file if necessary.
This error occurs if:
Create a new connection between projects.